Quality

Safety Through Innovation

Here at RED we have fully embraced the power of digital construction. By working closely with our Digital Transformation partners, RED Jam, we have delivered a series of transformational outcomes and new best practice models for the industry.

Our work with the adaptation of the Fieldview system to create ground-breaking, Building Safety Act compliant technology, including the asset tagging of all our products, has changed the face of real-time reporting and enhanced end-user experience.

This revolutionary approach to harnessing and understanding site data has helped us to become more efficient and in turn, delivers rich, intuitive reporting for both our clients and regulatory bodies who monitor the safety and compliance of our operations.

By automating our on-site processes and creating a robust post-installation customer service process, we have delivered a series of key outcomes leading to increased efficiency and enhanced levels of client satisfaction.

Improved site quality & compliance levels via the implementation of standardised processes, bespoke forms & image capture.
Simplifying and automating on site processes, has reduced the time to raise snags and defects by 50%.
Reduction in wastage and costs leading to risk reduction for our clients. Keeping projects on time and on budget.
Upskilling of workforce via the delivery of tailored training & workshops ensuring teams have the knowledge to implement & embed the use of Field View.
Increased visibility of issues as they arise and the ability to deliver customer support in real time.

Asset Tagging Technology

Revolutionary QR code technology driven through Fieldview to verify installer competency, manufacturer details and seamless customer care identification.

One of the biggest ‘wins’ to come out of our work with RED Jam & the integration of Field View, was the intelligence we needed to kick-start our asset tagging scheme. By allowing us to analyse site data more effectively, we were able to identify reoccurring trends, particularly around ‘snagging’ issues. Our revolutionary new asset tagging technology has vastly improved the post- installation customer service experience & enhanced onsite visibility, whilst creating a real time ‘snagging’ & client reporting tool.

Snapshot of the system:

All RED System products now contain a permanent QR code label which enables us to:

Utilise the QR code functionality in Field View & reduces the time to record snags onsite by 50%
Track ALL recently installed products
Offer clients a cost-effective annual service plan
Provides the end user with an easy-to-use customer service portal
Helps reduce risk even further for our clients